I work in a call center now (we aren't telemarketers, just research).
When did it become okay, in America, to hang up on people, ever? What do these people's kids think when they see their parents hang up on us? What on earth does that teach?
I do confess, however, I did hang up on a guy once. I mean, in this job. He only got out half of his "g*d*" before I was gone. I hold that this was probable cause.
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7 comments:
since people who we don't know call us.
sorry. i might have hung up on you once or twice- it's my unsolicited phone call policy.
unless they're asking to be called, in which case, shame on them
So just because you don't know them, it's cool to be rude?
In this case, yes, because most telemarketers are trained to keep you on the phone as long as possible so even when you say, "No Thanks, Bye" they just keep on talking. You just happen to be victim of all the other telemarketers that won't take "no" for an answer.
That's a little different. I understand that. I'm talking about the ones who pick up the phone and let it drop. Or pick it up and cuss you out, and then hang up. Those ones. My favorites are the ones who threaten to sue.
The reason my mother will just hang up is this: she picks up the phone and says hello. If she doesn't get a prompt response, she'll hang up.
And yes, you are telemarketers. I worked doing outbound calls once; we would call people who signed up on our database and pay good money for them to do stuff for us. When it came down to it, we were telemarketers: we tried to sell people money in exchange for time, over the phone. You guys sell, well, I'm not sure what compensation you offer other than the smug satisfaction of having participated in a survey in exchange for information. And so the circle of life continues.
Research is used to make a better product because it tells the people who make the product - whether it be a health insurance company, a bank, a political candidate - what the people they deal with want. Compensation is a better product - giving the people what they want.
Don't try to tell me what I am. That's like the kid on the bus in seventh grade who swore up and down I was a Jehovah's Witness, and there was nothing for it, so I may as well realize it. Thanks, anyway.
It's not "cool" to hang up on people, it's safe. A lot of telemarketers are trained to sell you things. When I was young I never saw my parents do that, so when one called and i answered I agreed to have them send stuff that ended up costing my parents money, had I not answered or hung up that wouldn't have happened. What you do is awesome, but the majority of unsolicited calls are better left unheard.
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